Shipping Policy


Shipping: All orders are shipped via U.P.S. or U.S.P.S. unless otherwise specified. All shipping charges are the customers responsibility (even if charges are more than website are calculated).

If you pay for express shipping, your order will be shipped ASAP. Express orders placed after 12:00 p.m. est. will be processed the Next Business Day. All standard shipping orders will be shipped within a day or two of payment receipt. If for some reason we are not able to ship within a few days, we will contact you.

Double Check that the address you gave is correct. UPS charges $11.00 for any errors in the shipping address, we will charge this to you if your address is incorrect.

TrailMaster Go Karts & UTV Free Shipping: Only for for the contiguous USA. Some units maybe to large for a lift gate, and in those instances the customer is required to provide the additional assistance for delivery. This could include access to a dock, forklift, or picking it at the terminal.


Transit Days: Shipping methods for UPS (Ground, 3-Day, 2-Day, and Next Day Air) do not count Saturday or Sunday as transit days!

For example: An order is is shipped on Thursday with 2-Day Shipping, the transit days are Friday and Monday, with delivery on Monday.

PO Boxes: We can ship to PO Boxes using USPS. However UPS will only accept shipments to a valid street address. They do not deliver to P.O. Boxes. To have an expedited delivery to PO Box, you will need to contact us by phone at 937-526-9544.

International Shipping: International buyers are responsible for paying duties, taxes, and applicable customs brokerage fees separate from the merchandise cost. Buyers will generally pay these fees upon receipt of your shipment. Buyers may be charged additional fees once they receive the package.

Express Shipping: Our website calculator does not take dimensions into consideration when figuring shipping costs. We have made the necessary adjustments for Ground shipping, however, Express shipping may be more than quoted. If this is the case, we will contact you before we ship.

Saturday Delivery: Our website does not offer Saturday Delivery, however if you would like this option please contact our customer service team by phone at 1-937-526-9544.

UPS Ground Shipping Lead Time (Estimate)
Based on business days for transit.

UPS Ground Map