All returns are subject up to a 20% restocking charge. Permission to return any UNUSED item must be requested within 30 days from the shipping date and is subject to our approval. If there is a problem with any of your parts, BMI will need to inspect them with an emailed picture or a merchandise return before any refund is made. You must obtain a Return Authorization Number from BMI before any item can be sent back. Products must be returned within 30 days of receipt. Off-Road Karts, UTVs, & Minibikes are not available to return, and are covered only by the manufacturer's warranty policy.
  • All shipping is to paid by customer.
  • Shipping charges will not be refunded.
  • We do not take returns on any electrical items, custom parts, and items sold as used parts.

Retail Store Return Policy
Items purchased from BMI Karts, either online or in store, can be returned to our physical location within 30 days of purchase for exchange or refund, some exceptions included below.
  • Items that are damaged, used, or missing a receipt may be denied a refund or exchange.
  • Items returned with the original receipt may receive a refund or store credit in the amount of the original purchase price. Your refund will be issued back to original form of payment.
  • Items returned without a receipt will only be refunded as store credit.
  • Special-order items, items purchased in used (returned) condition and in-store clearance items cannot be returned.
Traxxas / RC Cars
There are no returns available for Traxxas / RC Cars. Traxxas does offer tech support at 1-888-872-9927, but they do not accept any returns.

PayPal Refund Policy
PayPal is no-longer refunding fees for returned items. Due to this the refund amount for PayPal payments will be less the fees Paypal has kept.
  • Fees are 2.65% + .30.
  • For example if you are returning a $100 item, the refund will be $97.05 ($2.65 + $.30 = $2.95 being held by PayPal).